Refund policy

Customers may return unused items within 14 days of receiving their order.

Items must be in their original condition with all tags attached.

Returns are not accepted for worn, washed, damaged, or customized products.

Refunds will be issued to the original payment method after the returned items have been inspected.

Shipping costs are non-refundable unless the item received is defective or incorrect.

To request a return, please contact:
Vortex.active@zohomail.com